What is management? Management is the person or persons controlling and directing the affairs of a business, or other institution. It can also be described as the or manner of managing: handling, direction or control.
Where does the word ‘manage’ come from? The word manage comes from the Italian word maneggiare and also from the Latin manu agere which means ‘to lead by the hand’, this in turn has been derived from the Latin word manus meaning hand.
So what does a manager do? According to Henri Fayol (1841-1925), the first person to identify elements or functions of management in his classic 1916 book ‘Administration Industrielle et Generole’, management consists of planning, organizing, command, coordination and control.
However according to Peter Drucker (1955), ‘The manager is the dynamic, life giving element in every business’. In 1955 he said that a manager has only 3 jobs:
- Managing a business
- Managing managers
- Managing workers and work
- Leading People
- Managing Change (Change is constant!)
- Meeting Customer Needs
- Managing Information & Knowledge
- Managing Activities and Resources
- Managing Yourself